Frequently asked questions about our services and solutions

We validate with our Clients the needs, target market, Product or service, we design the solution, We select the profile of Agents / Executives and Implement in less than 3 weeks.

  • Measurement of operation and sales per minute, hour, day, week and month.
  • Measurement of employee performance.
  • Quality of calls and their feedback.
  • Planned employee turnover.

We follow the protocols established and endorsed by government entities. We operate with half of the staff on site with interpersonal distance, Temperature measurement, Home Office Collaborators, Sanitizing Mats, Antibacterial Gel, Wet towels, Mouth covers and Protective masks.

  • We have an alliance with a highly qualified Judicial collection firm at the national level that is complementary to our Banking, Automotive and Telephone Extra Judicial Collection service.
  • We also have Rent of 10 Training Rooms and we provide training in more than 10 branches of knowledge with experts in the field.

Frequently asked questions about hiring staff

We have the technological infrastructure to interact with more than 100 Telephone Agents in the Home Office, monitoring their results minute by minute to guarantee the Quality that our Clients demand.

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