Certifications

Credentials that set us apart

Our commitment to excellence is backed by the industry's most demanding certifications and by international awards.

Marks of quality

Certifications and Standards

Every seal represents an audit passed and a commitment we uphold every single day.

ISO 18295

Contact Centers

ISO 18295

Excellence in managing interactions and service processes aligned to international standards.

ISO/IEC 20000

IT Services

ISO/IEC 20000

World-class IT service management. Quality control and continuous improvement.

Socially Responsible Company (ESR)

Social

Socially Responsible Company (ESR)

A commitment to ethics, social wellbeing and sustainable development.

ISO 9001

Quality

ISO 9001

A robust Quality Management System. Customer satisfaction guaranteed.

ISO 22301

Resilience

ISO 22301

Business continuity. Prepared to guarantee operational resilience.

ISO/IEC 27001

Security

ISO/IEC 27001

Full data protection and information security.

ISO 37001

Integrity

ISO 37001

Anti-bribery management system. Absolute transparency and ethics.

PCI DSS

Payments

PCI DSS

Data security standard for payment cards. Trust guaranteed.

Social Responsibility

Socially Responsible Company

A commitment to ethics, social wellbeing and sustainable development.

IMT Award 2026 · Best Contribution to Social Responsibility

Our Awards

Awards and Recognition

A track record of excellence and commitment recognized worldwide.

IMT Award 2023
2023

Best BPO · KPO · ITO Operation Strategy

IMT Award 2024
2024

Best Offshore Services Strategy

IMT Award 2025
2025

Best Offshore Services Strategy

IMT Award 2026 — Social Responsibility
2026

Best Contribution to Social Responsibility

IMT Award 2026 — LATAM
2026

Best Offshore Services Strategy *LATAM 2026 entry

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