Contact Center


At Telat, we offer comprehensive, highly customizable Contact Center services, focused on solving the needs of your company; facilitating business processes through the subcontracting of a department specialized in managing Customer Contact. Both our partial and comprehensive services, as well as our schedules and our Bilingual commercial offer, can be combined and adapted with any strategy of your Company.

Our Administrative and Operations staff and team of trained Agents manage millions of service and quality interactions for our customers.

Solutions


We design new strategies or enhance existing ones, adapting to your customer service and contact objectives. Our goal is to provide results superior to those expected, seeking the maximum satisfaction of our customers.

Customer service

Judicial and Extrajudicial Collection and Reprogramming of Loans

Complaints and Clarifications

Telemarketing

Surveys

Technical support

Credit Management

Mortgage Release

Services


Our Contact Center services provide customized solutions to meet the needs of our customers. Our points of contact are made through different communication channels, which allow us to have direct interaction or communication with customers, providing the best solutions according to needs

Call center

Email

Blaster

SMS and Whats App

Social Media

Technology, Security and Expansion


Let us be the voice of your company

Contact